The Q & A Based Chatbot project uses Power Virtual Agent to interact with users about a custom knowledge base. It handles CSV-based Q&A pairs, embedding storage, query processing, and response generation. The system also integrates a testing framework and graph-based technology to enhance knowledge retrieval and improve chatbot accuracy.
Handling various types of questions with diverse queries, ensuring the accuracy of embedding storage, and maintaining efficient real-time knowledge base updates were significant challenges.
The system integrates embedding generation, Azure Cognitive Search for fast retrieval, and graph technology to visualize and query knowledge relationships, making it a powerful tool for querying and updating a knowledge base.
The chatbot provides a seamless way to interact with and manage a custom knowledge base, improving knowledge retrieval and offering valuable insights from real-time interactions.